They’re out of the way, quiet, courteous, and all-around professional. One gentleman in particular stands out – about 5’8′, shorter blonde hair, with a goatee. I haven’t caught his name, but he seems to go out of his way to be friendly – he’s checked with us twice to ensure tools and supplies aren’t in the way of our vehicle (which parks next to them), has held doors open for people, and always provides a pleasant greeting.

I know nothing about elevator modernization, but I thought it worth noting that your crew presents a great image for your company.”